Folder
Files
Size
Condition
A free scan shows what can still be saved, folder by folder. Then you save only the files you want — to your own PC or USB drive.
Open the app on a PC in the same network as the NAS and sign in with the NAS admin account. The password stays on that PC.
See how many files in each folder can be saved. It can take a few hours; leave it running. Nothing on the NAS is changed.
Pick folders, preview the results and save them to your PC or USB in the original folder layout. Tokens are used only for saved files.
The scan gives you a clear report for every folder: what can be saved as it was, what was rebuilt and should get a quick look, and what is lost.
Nothing is written, moved, renamed or deleted on the NAS.
Existing files are never overwritten. Your files are not uploaded anywhere.
Tokens are used only for files you save. Scans and previews are free.
Scanning, the report and previews are free. You pay only when you save files, and files that can't be recovered never use your pack.
Data recovery labs typically quote hundreds to thousands of dollars for a NAS.
No. Without the attacker's key the encryption cannot be undone. NAS Salvage recovers original data that is still left on the NAS.
It is made for Synology NAS. Results depend on the model, its settings and how much it was used after the attack. The free scan and a small test folder tell you before you pay.
A Windows PC on the same network as the NAS, the NAS administrator account, and admin access switched on in the NAS Control Panel. The app shows you where.
No. The NAS is only read. Recovered files are written to your PC or USB drive. If a file can't be recovered, everything stays exactly as it was.
Stop writing to the NAS: pause sync, backup and photo-upload apps, don't empty the recycle bin, don't delete the encrypted files and don't run clean-up tasks. New data can cover files that could still be saved.
Your files and your NAS password never leave your network. The app goes online only for payment, a one-time free-token check with an anonymous NAS code, and — only when a problem can't be resolved on your PC — a short technical note with personal details removed. See the privacy policy.
The scan, the report, previews and the first 1 GB are free. After that you buy one pack: Starter, 50 GB for $29 (once per NAS), Plus, 500 GB for $199, or Full NAS, 2 TB for $449. Tokens are used only for files you save, and unused tokens never expire. Data recovery labs typically quote hundreds to thousands of dollars for a NAS.
Yes, if nothing was saved. If no file has been saved with tokens since a purchase, you can request a full refund within 30 days of that purchase from the app. Requests are checked automatically and the money goes back to the card you paid with. After 30 days, or once a token has been used after that purchase, it can't be refunded. Your legal rights to cancel are not affected.
1 GB free per NAS. No card. Your NAS is never changed.
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